How to place an order?
You can select your items and complete payment directly on the website. You will receive an email notification after your order is confirmed.
How long does order processing take?
We typically process orders within 1–3 business days (excluding weekends and holidays).
How long does domestic shipping take?
Orders within the US generally arrive within 3–7 business days, depending on the delivery address and courier company.
Can I cancel or modify my order?
Once an order is processed or shipped, it cannot be canceled or modified. Please confirm the product information before placing your order.
What is the return policy?
You can submit a return request within 30 days of receiving the item.
Items must be in their original condition, unused, and in their original packaging.
Return address: 6506 Mallery Ct, Frederick, MD 21703, USA
After we receive and confirm the returned item, we typically process your refund within 3–5 business days.
What if an item is lost or damaged?
If your order is lost or damaged during transit, please contact us as soon as possible. We will assist you with the process, including reshipment or a refund.
How can I track my order?
You will receive a tracking number after shipment, allowing you to check the status of your order at any time.
What payment methods are available?
We support various payment methods, including credit cards, debit cards, and common electronic payment methods.
How can I contact you with any other questions?
Email: tykhayashaw@wovenaire.shop
Phone: +1 (662) 684-2230
